Shipping policy

1. Order Processing

Orders are processed within 1–3 business days of payment confirmation. You will receive a confirmation email with tracking information once your order has been dispatched.

2. Shipping Origin

All orders are shipped from Europe.

3. Delivery Timeframes

Estimated delivery times are 10–14 business days from the date of dispatch. These are estimates only — actual delivery times may vary depending on your location, carrier, and customs processing.

4. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the weight/size of your order. The exact cost will be displayed before you complete your purchase.

5. International Shipping

We ship internationally. Please note that international orders may be subject to customs duties, import taxes, or fees imposed by your country. These charges are the responsibility of the customer and are not included in the shipping cost at checkout. We recommend checking with your local customs authority for more information before placing an order.

6. Tracking Your Order

Once your order is shipped, you will receive a tracking number by email. Please allow up to 24 hours for tracking information to become active.

7. Lost or Delayed Shipments

If your order has not arrived within 20 business days of dispatch, please contact us and we will investigate with the carrier. Findwears is not responsible for delays caused by customs, weather, or other circumstances beyond our control.

8. Incorrect Address

Please ensure your shipping address is correct at the time of purchase. Findwears is not responsible for orders delivered to an incorrect address provided by the customer.

9. Contact

For any shipping-related questions, please reach out to our support team.